Questions
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1. What is a division order?
A division order is a document confirming ownership information in a particular property/unit and authorizing distribution of funds according to that information. The division order does not represent a sale of your property or any changes to your lease. When you sign and return the division order, you confirm that you agree to the accuracy of the information disclosed therein.
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2. Where can I find my owner number (account number)?
Your owner number appears on your check, your check stub detail, and your 1099-MISC form. Each owner has been assigned a unique owner 10-digit number. Please include your owner number in all communications with EnLink Midstream, including voicemail and email.
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3. How do I change my mailing address?
Please consult our Address Change page for information on how to change your mailing address.
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4. What documents are required for a name change?
Please consult our Ownership Change page for a list of documents you must submit to EnLink should an owner's legal name change.
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5. Does EnLink Midstream offer direct deposit for division order payments?
Yes. Please consult our Direct Deposit page for further information.
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6. How do I change my direct deposit information?
Please consult our Direct Deposit page for instructions on how to update or alter your direct deposit information.
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7. When are division order payments issued?
EnLink mails payments or electronically deposits them into your account on or around the 20th of each month. If that day happens to be a weekend or holiday, your payment will be mailed or deposited electronically on the next business day.
If you choose to receive payments via mail, please allow 10 business days for receipt.
Payments for a production month (both oil and natural gas) are normally made on or around the 20th of the month following the production month. For example, payments for the production month of January are mailed or deposited on or around February 20.
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8. What is the minimum payment amount?
The minimum payment amount varies by state.
In the Permian Basin, the minimum payment amount is the lesser of $50, the minimum amount required by statute, or the minimum amount required by your lease.
A payment will automatically be issued for the month your account accumulates this minimum required amount. Otherwise, you will be issued your accumulated payment in January each year.
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9. Why does my monthly payment amount vary?
There are various factors that may affect your monthly payment, such as suspended payments, adjustments, fluctuating commodity prices, production volumes, and operating issues that may affect the volumes produced by a well during any given time period.
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10. What should I do if I do not receive my division order payments?
Due to potential postal delays, please allow 10 business days to receive your division order payments.
If you do not receive a division order payment within 10 business days from the 20th of the month, please call our division order interest (DOI) Permian department at 877-593-0890. You may also email PermianBasinDOI@enlink.com for properties located in the Permian Basin.
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11. Can checks more than six months old still be cashed?
No. Checks older than six months are outdated and cannot be cashed. To inquire about check reissuance, please call our division order interest (DOI) Permian department at 877-593-0890. You may also email PermianBasinDOI@enlink.com for properties located in the Permian Basin.
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12. When are 1099 tax forms mailed out?
EnLink mails 1099 tax forms on January 31 of each year. Please allow 10 business days for receipt.
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13. Why is my 1099 showing more than what I received on my division order payments?
As required by the Internal Revenue Service (IRS), your 1099 shows the gross amount relevant to your property (or lease) before taxes and other deductions have been made. The division order payments your receive represent the net amount, which is calculated after taxes and other deductions have been made.
To help you reconcile the gross amount to the total of your net division order payments received, we include a reconciliation at the top of your 1099. The net amount should agree with the total division order payments received.
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14. Why is my net division order payment more than my gross amount?
The net amount can sometimes be more than the gross amount due to the reimbursement of severance tax or other adjustments.